Vangard Group Privacy Policy

The Vangard Group Privacy Policy describes how we manage personal information that we may collect, hold, use or disclose such information.

Our Privacy Policy ensures your right to privacy because we recognise that any personal information we may collect about you will only be used for the purposes indicated in our policy. It is important to us that you are confident that any personal information we collect from you or is received by us, will be treated with appropriate respect ensuring protection of your personal information.

Our commitment in respect of personal information is to abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law.

Personal Information
When we refer to 'personal information' we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.

How do we collect your personal information?
Where reasonable and practical we will collect your personal information only directly from you.

To whom will we disclose your personal information?
In line with common business practices, we may disclose personal information to:

• those organisations as required or authorised by law;
• our representatives, such as our legal advisers;
• service providers such as printers and posting services and organisations involved in the provision and maintenance of our business systems and infrastructure; and
• those organisations where you have given your consent.

Where your personal information is disclosed, we will seek to ensure that the information is held, used or disclosed consistently with the National Privacy Principles and other applicable privacy laws and codes, including this policy.

Access to your personal information
We will provide you with access to the personal information we hold about you. To access personal information that we hold about you please contact us.

There may be situations where we are not required to provide you with access to your personal information. For example, such a situation would be information relating to an existing or anticipated legal proceeding including you, or if your request is vexatious. However, we will provide an explanation if we deny you access to the personal information we hold on you.

How safe and secure is your personal information that we hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment, and when the information is no longer needed for any purpose for which the information may be used or disclosed, it will be destroyed or permanently de-identified.

We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.

Privacy Disclosure Statement and Consents

I acknowledge that any personal information collected by Vangard Group - and this includes any supporting documentation I have provided to Vangard Group - for the purposes of applications for finance and/ or the consideration of the purchase of an investment property:

• is being collected to enable Vangard Group to assess this application or applications;
• Vangard Group may not be able to process this application if this personal information is not provided;
• this personal information may be used by the Vangard Group Board, Directors, staff and consultants engaged by Vangard Group to administer the Organisation;
• all statements made by me in relation to this application can be investigated by Vangard Group or persons authorised by Vangard Group;
• Vangard Group may disclose my personal information to other businesses in accordance with the Privacy Act.  These other businesses may include, but are not limited to:
• the Australian Securities and Investments Commission (ASIC),
• the Credit Ombudsman Service Limited (COSL) or other External Dispute Resolution (EDR) scheme approved by ASIC,
• Lending Institutions
• lawyers,
• accountants,
• printers,
• mailing houses and,
• others who may assist Vangard Group from time to time and /or as required by law.

I consent to the collection and use of my personal information for the purposes described above. I acknowledge that I can gain access to this information from Vangard Group at Lakeside Business Centre, Level 4, 150 Albert Rd, South Melbourne VIC 3205.

Level 4, 150 Albert Rd,
South Melbourne VIC 3205
T: 02 9095 6111
F: 03 9255 5759
Contact us